1.
What products does SVBC GOLD offer ?
Ans: SVBC GOLD offers gold and silver bars with different denominations.
2.
Can I purchase at any center ?
Ans: Yes, you can buy at any of our centers viz.,Hyderabad, Coimbatore, Vijayawada, Visakhapatnam and Srikakulam.
3.
If I purchase at one center, can I take delivery at another center ?
Ans: Yes, subject to product availability.
4.
How to become a Member ?
Ans: In order to become a member in SVBC GOLD, approach your nearest branch office with your KYC documents.
5.
What are the benefits of a Member ?
Ans:
i) A member can make an online booking by entering the user name and password.
ii) A member is informed about the gold/silver price by just making a phone call.
iii) A member can place an order for a specified rate. If the market hits the rate as specified by the member during the business hours in a day, the order gets executed, otherwise it gets cancelled automatically. The order can be placed or cancelled online or over phone.
iv) A member has to take the delivery of the executed order on the trading day or within the next three days i.e., trading day + three calendar days.
ii) A member is informed about the gold/silver price by just making a phone call.
iii) A member can place an order for a specified rate. If the market hits the rate as specified by the member during the business hours in a day, the order gets executed, otherwise it gets cancelled automatically. The order can be placed or cancelled online or over phone.
iv) A member has to take the delivery of the executed order on the trading day or within the next three days i.e., trading day + three calendar days.
6.
Can I sell a gold or silver bar to SVBC GOLD ?
Ans: No.
7.
Can I make cheque payments ?
Ans: Yes, cheque payments can be done, subject to their realization.
8.
Can I make payments through credit card ?
Ans: No.
9.
How can I make payments through online transfer ?
Ans: You can transfer money to our SVBC GOLD account through
i) Account transfer.
ii) RTGS(Real Time Gross Settlement).
iii) GRPT(Group Transfer).
iv) NEFT(National Electronic Fund Transfer).
*Conditions apply
i) Account transfer.
ii) RTGS(Real Time Gross Settlement).
iii) GRPT(Group Transfer).
iv) NEFT(National Electronic Fund Transfer).
*Conditions apply
10.
What happens if I were given a defective Gold/Silver bar? Can I return it to you for replacement ?
Ans: Yes.
